Please allow 3–7 business days of processing and production time for your order to ship out.

Average shipping time: 2–5 business days.

There are circumstances that are out of our control, such as natural disasters, holidays, and weather conditions, that may cause shipping postponements.

While most packages will arrive on time, carriers may experience unexpected delays. For this reason, we do not guarantee an exact delivery time. Delivery issues are the responsibility of the shipping company.

You can cancel your order with no penalty if you request the cancellation within 24 hours after creating the order.

If your order has already shipped, please contact us by email with the subject line “CANCEL”.

If you have entered your address incorrectly, please reply to your order confirmation email with the correct information.

Please notify us immediately. If the address is incorrect, we may be able to correct it within 24 hours.

We ship every item with extra padding. However, products may occasionally arrive damaged due to handling during delivery.

If your item arrives damaged, please contact us and provide:

• Your order number.
• A clear picture of the damaged product.

Once we receive the required information, we will be happy to assist you with a replacement.

If we haven’t answered your question, please feel free to contact us. Our support team will do its best to reply within 24 hours.